Scope of application

This data protection declaration explains to users the type, scope and purpose of the collection and use of personal data by the responsible provider DKB Household Switzerland AG, Eggbühlstrasse 28, 8052 Zürich on this website (referred to below as "service").

The legal basis for data protection is to be found in the German Federal Data Protection Act (BDSG) and the German Telemedia Act (TMG).

Access data/server logfiles

The provider (or its webspace provider) collects data each time users access the service (so-called server logfiles). Access data includes:

The name of the website that is called, the file, date and time of the call, data volume transferred, message stating the call was successful, browser type and version, user’s operating system, referrer URL (the site visited previously), IP address and the requesting provider.

The provider shall use the logfiles only for statistical evaluations for the purpose of operation, security and optimising the service. However, the provider reserves the right to check the log data at a later point if, due to concrete evidence, there is justified suspicion that the data is being used illegally.

Handling personal data

Personal data is information that is used to identify a person, i.e. that can be traced back to one person. This includes their name, e-mail address or telephone number. But data about their preferences, hobbies, memberships or which websites they have viewed also counts as personal data.

Personal data is then only collected, used and passed on by the provider if this is permitted by law or the user has consented to such a collection of data.

Making contact

When contact is made with the provider (for example, using the contact form or by e-mail), the provider saves the information provided by the user for the purpose of processing the request and for the case where follow-up questions arise.


We use the newsletter to provide you with information about us and our services.

If you would like to receive the newsletter, we require a valid e-mail address for you, as well as information that allows us to check that you are the owner of the specified e-mail address or that the owner of the e-mail address has consented to receiving the newsletter. We do not collect any other data. This data is used only for sending out the newsletter and is not passed on to any third parties.

When you register to receive the newsletter, we save your IP address and the date of registration. We save this for the sole purpose of having proof in the event that a third-party misuses an e-mail address and registers to receive the newsletter without the knowledge of the authorized owner of the address.

At any time, you can revoke consent to the saving of the data and the e-mail address, and the use of this information to send the newsletter. You can revoke your consent yourself using the link in the newsletters, in your profile area or by sending a message using the methods of contact mentioned above.

Integrating services and content from third parties

It may be the case that this online service contains content from third parties, such as videos from YouTube, map material from Google Maps, RSS feeds or graphics from other websites. In order to access these sites, the providers of this content (hereinafter referred to as the "third-party provider") must use the users' IP address. This is because, without the IP address, they cannot send the content to the relevant user's browser. The IP address is therefore required to display this content. We endeavour to only use content from providers which use the IP address only for delivering the content. However, we have no influence on whether or not the third-party providers save the IP addresses, e.g. for statistical purposes. If we are aware of this, we will inform the users.


Cookies are small files which make it possible to store device-specific information on the access device of the user (PC, smartphone or the like). On the one hand, they help the user-friendliness of websites and by extension the users (e.g. storage of login data). On the other hand, they help in the collection of statistical data of website usage and the ability to analyse it to help in improving the service. Users can influence the use of cookies. Most browsers have an option to limit the storage of cookies or completely block them. However, it is emphasized that use and convenience in particular are limited without cookies.

You can manage many online ad cookies from companies through the American webpage or the EU webpage

Google Analytics

This service uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer to help the website analyse how visitors use the site. The information generated by the cookie about use of the website by users will generally be transmitted to and stored by Google on servers in the United States.

In case of activation of IP anonymisation on this website, Google will, however, truncate your IP address beforehand within Member States of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the United States and truncated there. IP anonymisation is active on this website. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing the website operator with other services relating to website and Internet use.

The IP address transmitted by your browser within the scope of Google Analytics will not be associated with any other data held by Google. Users may refuse the use of cookies by selecting the appropriate settings in your browser; however, this service informs users that if you do so, you may not be able to use the full functionality of this website. Furthermore, users can prevent Google's collection and use of data generated by the cookie and related to their use of the website (including your IP address) by downloading and installing the browser plug-in available at:

As an alternative to the browser add-on or within browsers on mobile devices, please click this line to prevent collection of data by Google Analytics within this website. This places an opt-out cookie on your device. If you delete your cookies, you will have to click this link again.

Use of Facebook social plug-ins

This service uses social plug-ins of the social network, which is operated by Facebook Inc., 1601 South California Avenue, Palo Alto, CA 94304, USA ("Facebook"). The plug-ins are recognizable under one of the Facebook logos (white "f" on a blue tile or a "thumbs up" sign) or marked with the phrase "Facebook Social Plug-in". The list and look of the Facebook social plug-ins can be seen here:

When a user requests a webpage of this service which contains such a plug-in, that user's browser creates a direct connection with Facebook servers. The content of the plug-in is transmitted by Facebook directly to your browser and integrated into the webpage. The provider therefore has no influence on the scope of the data which Facebook collects with the aid of this plug-in and thus informs the user to the best of its knowledge:

By integrating the plug-ins, Facebook receives the information that a user has called up the corresponding page of the service. If the user is logged in to Facebook, Facebook can match the visit to the user's Facebook account. When users interact with the plug-ins, e.g. by clicking the like button or posting a comment, the relevant information is transferred directly from their browser to Facebook and saved there. In the event that a user is not a member of Facebook, there still exists the possibility that Facebook will gain knowledge of the user's IP address and store it. According to Facebook, only an anonymised IP address is stored in Germany.

The purpose and scope of data collection and additional processing and use of data by Facebook as well as related rights and settings options to protect the privacy of the users can be accessed by users on the privacy notices of Facebook:

If a user is registered on Facebook and does not wish Facebook to gather information about him/her through this service and link it to his/her profile details stored with Facebook, he/she must log out from Facebook before visiting the website.

It is also possible to block Facebook social plug-ins with browser add-ons like “Facebook Blocker“.


This service incorporates functions of the service Twitter. These functions are offered by Twitter, Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA. They are recognizable by terms like "Twitter" or "Follow", combined with a stylized blue bird. With the help of these buttons, it is possible to share a contribution or page of this service on Twitter or to follow the provider on Twitter.

When a user requests a webpage of this website which contains such a button, the user's browser creates a direct connection with Twitter servers. The content of the Twitter button is transmitted directly by Twitter to the browser of the user. The provider therefore has no influence on the scope of the data which Twitter collects with the aid of this plug-in and informs the user to the best of its knowledge. In this way, only the IP address of the user and the URL of the particular webpage are transmitted when the button is clicked, but it is not used for any other purposes apart from displaying the button.

Additional information concerning this is contained in the privacy statement of Twitter at

Revocation, amendments, revisions and updates

On request and free-of-charge, the user has the right to receive information on any of its personal data that has been saved. In addition, the user also has the right to amend incorrect data, block or delete their personal data, insofar as there is no legal obligation to retain such data. 

Model data protection statement by attorney Thomas Schwenke - I LAW it